ZuraTM - FAQs
What is ZuraTM?
ZuraTM is a timesheet management platform that uses AI, Automation, OCR and Computer vision to automate and enhance timesheet processing. This platform helps staffing companies solve operational challenges related to timesheet processing and helps them achieve faster approvals, zero errors, improved compliance, timely invoicing and payroll, and real-time performance insights.
Does ZuraTM replace my existing tools?
No, ZuraTM doesn’t replace any of your existing tools. On the contrary, it integrates seamlessly into your ecosystem and enhances the efficiency of your timesheet workflows using automation.
We use an ATS to manage my Contingent workers data. How does ZuraTM help me?
ZuraTM integrates with any industry standard ATS. You will be able to pull the data from your ATS to the ZuraTM platform with just a few clicks.
We use spreadsheets. Isn’t that good enough?
Spreadsheets are a good option when you must manage a limited number of Contingent workers. However, as you scale and onboard more people, managing data using spreadsheets turns into a cumbersome and error-prone process. You may experience several challenges related to errors, compliance, data security and historical data.
Lot of my time gets spent on following up with Contingent workers to submit their timesheets.
How can you help?
It is a common challenge faced by several operations managers in staffing companies. Some of them use third-party email blasting tools to send out reminders to their Contingent workers. However, that comes with additional costs and efforts. Using ZuraTM, it is possible to set up automatic reminders for your Contingent workers before the submission due date. In addition, you can also set up automated emails notifying of successful / unsuccessful / partially successful timesheet submissions.
Our Contingent workers work for multiple clients, and they use a client prescribed time
management system. Why do we need ZuraTM?
There is a high probability that each of your clients use a different timesheet format. You will still need to extract this data and reconciliate it. With ZuraTM in picture, the timesheet is ingested from different formats and processed.
Our Contingent workers are based out of different locations with varying pay frequencies and pay dates. How can ZuraTM help me?
ZuraTM has an inbuilt payroll calendar configuration feature that allows you to preset the pay cycle, pay date and timesheet submission cut-off date. Using this you have visibility into the Contingent workers that need to be payrolled for any particular date during the month.
Our clients are in different states, and they have varying invoicing calendars. Can ZuraTM help me?
ZuraTM has an inbuilt invoice calendar configuration feature that allows you to preset the invoice cycle, billing date. Using this you have visibility into the clients that need to be invoiced for any particular date during the month.
Our Contingent worker's pay and bill rates are revised annually, and we currently update invoices and payroll manually each month to reflect the latest rates—can ZuraTM automate or streamline this process?
Yes, with just a few clicks, you can update each Contingent worker’s pay rate and bill rate in ZuraTM, and the latest rates get reflected for invoicing and payroll, eliminating the need to cross verify every cycle.
We have instances where duplicate timesheets are submitted into our systems. How can ZuraTM eliminate this?
ZuraTM has a backend monitoring agent that purges all the duplicate timesheets ensuring that the timesheet data is always clean.
ZuraTM seems to be an AI tool. Does it replace some of our existing teammates?
No. ZuraTM has been built NOT to replace people but to empower them operate more efficiently. The platform has been built to have a “human-in-the-loop” component where your team’s intervention is still needed. ZuraTM only does the heavy lifting for you. In addition, since manual work is out of your way, your team can now focus on better critical tasks that impact your company’s top and bottom lines.
We are worried about the security of our Contingent workers data.
ZuraTM integrates with your data sources and pulls in the data required strictly for timesheet processing. In addition, all the processed timesheets are archived at a secure location of your choice (Dropbox, SFTP, AWS S3) ensuring the data is available for audit purposes.
What is the unique aspect of ZuraTM?
While ZuraTM predominantly enhances the efficiency of your timesheet processing, it gives you a real time pulse on your business with respect to changing margins, revenues, costs, invoice amounts and other key financial and operational metrics.
Our Contingent workers use Dropbox to upload their timesheets. How does ZuraTM add value there?
ZuraTM grabs the timesheets from Dropbox, ingests the data, auto-approves most of them and pushes the consolidated report to your payroll / invoice / archival systems. Everything happens seamlessly and transparently. Apart from Dropbox, ZuraTM can seamlessly integrate with your SFTP, AWS S3, or your shared mailbox as well.
All the processed timesheets are now being pushed to a local folder. What is the problem with this practice?
You will be required to manually perform this task. In addition, local folders present the threat of data security. The best way to do it to push it to other secured data archival locations such as Dropbox, AWS S3, FTP etc so that the data is available for audit and litigation situations.
Summarize how ZuraTM helps the founders of staffing companies.
There are only two questions the founder of any staffing company needs answers for
- Did I bill all my clients accurately and on-time.
- Did I pay all my Contingent workers accurately and on-time.
and ZuraTM has answers to both questions and many more.
There are many tools in the market. Why should someone consider ZuraTM?
Five key reasons why you should consider ZuraTM.
- It is not a typical off-the-shelf product.
- It is customized for every business’s individual workflow.
- It doesn’t need any specialized tech skills to understand and use this platform.
- It has been designed to be intuitive, interactive, and easy.
- Most importantly, it combines the best practices of automation, AI and analytics while retaining the human-in-the-loop component.
Is ZuraTM expensive?
Our customers find ZuraTM to be inexpensive and a great value for their investment.
How much time does it take to on-board us to the platform?
The onboarding time varies with the number of employees. The following are the typical timelines for companies.
- 50 employees - 2 weeks.
- 50-200 employees - 3 weeks.
- 200 employees– 4-6 weeks.
Is there a free trial for this platform?
At the moment, we do not offer a free trial. However, we can offer a POC for a small data set for you to see the outcomes.
How is ZuraTM different from other time and expense tools?
Timesheet document reading, validation and approval is still a largely manual process. ZuraTM automates this process, and frees you up from many man-hours of manual, error-prone and time consuming tasks.
Does ZuraTM support multiple employment types?
Yes, ZuraTM can support multiple employment types and tax terms – W2C, C2C, C2C pass through and 1099, to mention a few.
What type of reporting is available in ZuraTM?
ZuraTM reports and insights are visually appealing and real-time. You will be able to access real-time data around the key financial metrics (revenues, costs, margins, total invoice amount, margin / employee, margin / Contingent workers etc.) and the key operational metrics ( % of timesheet submissions, % of approvals, number of approved hours etc.). These insights are extremely useful for making decisions and process improvements.
