Business Operations

Your operations teams can now leverage our expertise of building data warehouse and data marts designed to support different business needs from regulatory, operational and management reporting to very complex ad-hoc analysis and simulation. Our modern data warehouse architectures are built using best practices and clean relationships and are future proof to deal with next-gen requirements. Our solutions are designed to be built incrementally for cost effectiveness and reduced risk of failure.

Back Office Teams

Zura works with back-office teams to help them plug gaps in their customer database by using data enrichment, data cleansing, secure delivery and real-time updates. This will help your teams uncover hidden patterns and make data-driven decisions.

Customer Segmentation Analysis

We work with you to leverage data pertaining to demographics, geography, income, spending habits and interests and segment their customer base for better targeting and enhanced customer experience.

Transactional Analysis

Our suite of automation and data solutions can analyze the various customer transactions such as deposits, withdrawals credit card / loan / bill payments to help you understand the spending patterns. This in turn helps you in offering customized offers to their customers on their various financial products like credit cards, short-term and long-term personal loans, auto loans, education loans, mortgage, fixed deposits, etc.

Branch and Online Channel Sales Analysis

Your sales teams can leverage the power of real-time data pertaining to their customers’ journey across multiple channels branches, ATM, online banking, phone banking and other channels.

Spending Power Analysis

Your sales teams can better understand the size or quantum of the product(s), customer is likely to spend on.